Privacy Policy

1. Who we are

This website is operated by Dashba Pty Ltd ABN 15169619541 (“Dashba”, “we”, “us”, or “our”). Our website is dashba.com.au.

Dashba provides professional online presence, website creation, website improvement, discoverability, digital advertising, and related services for individuals, professionals, small businesses, and organisations.

2. Acceptance of this policy

By accessing our website or using our services, you acknowledge that we may collect, use, and disclose your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

3. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business operations, legal requirements, or regulatory obligations. When we update this policy, we will post the revised version on this page and update the “Last updated” date.

4. Personal information we collect

The personal information we collect depends on how you interact with us. It may include:

• your name, email address, phone number, and location;
• business, professional, or brand details you provide to us;
• website URLs, social media links, logos, images, and content;
• billing details and payment confirmation information;
• account information, including login and authentication details;
• information you provide through forms, emails, support requests, or project communications;
• campaign, advertising, creative, scheduling, and placement details where we provide advertising-related services;
• technical and usage data such as IP address, browser type, device information, pages visited, referring pages, and interaction data.

5. How we collect information

We may collect information:

• directly from you when you submit forms or contact us;
• when you create an account or access your dashboard;
• when you purchase, activate, or subscribe to a service;
• when you provide business, professional, or website information for us to build or improve your online presence;
• automatically through cookies, analytics tools, pixels, and similar technologies;
• from third-party service providers, including hosting, analytics, payment, authentication, email, advertising, and infrastructure providers.

6. How we use your personal information

We use your personal information to:

• provide, operate, and improve our website and services;
• respond to enquiries and support requests;
• prepare website drafts, improved site versions, and project work;
• create and manage your account and dashboard access;
• process payments, subscriptions, receipts, and billing records;
• deliver website, discoverability, SEO, AI-readiness, and advertising services;
• communicate with you about your project, account, service, or subscription;
• provide marketing, promotional, educational, and service-related communications;
• measure performance, usage, engagement, campaign outcomes, and service quality;
• detect, prevent, and respond to fraud, misuse, security issues, or unlawful activity;
• comply with legal, accounting, taxation, and regulatory obligations.

7. Cookies, analytics, and tracking technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, improve user experience, measure performance, and understand how visitors interact with our services.

We may also use tracking technologies in connection with advertising and marketing activities. You can usually adjust your browser settings to reject or remove cookies, but doing so may affect how our website or services function.

8. Payments and third-party processors

We do not directly store full credit card details. Payments may be processed by third-party payment providers such as Stripe or other approved processors. These providers process payment information in accordance with their own privacy and security practices.

9. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services, including:

• hosting, cloud infrastructure, database, and software providers;
• payment processors and billing providers;
• analytics, search, and performance measurement providers;
• email, communication, and customer support providers;
• advertising, media, placement, and campaign partners;
• professional advisers, including accountants and legal advisers;
• regulators, law enforcement, or government authorities where required by law;
• prospective purchasers, investors, or advisers in connection with a business transaction, restructure, merger, or sale.

10. Advertising and marketing partners

Because Dashba may provide advertising and discoverability services, we may work with advertising platforms, media owners, analytics providers, and marketing partners. Information shared with these partners may include contact details, campaign details, service preferences, website data, performance data, and usage information, where reasonably required to deliver or measure the relevant service.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you without your consent.

11. Third-party links

Our website may contain links to third-party websites, tools, platforms, or social media services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the relevant third-party policies before using those services.

12. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

13. Retention of personal information

We retain personal information for as long as reasonably required to provide services, maintain accounts, manage billing, comply with legal obligations, resolve disputes, enforce agreements, and operate our business. Retention periods may vary depending on the type of information and the purpose for which it is held.

14. Your rights

Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict, or request a copy of your personal information. You may also opt out of marketing emails by using the unsubscribe option in those emails or by contacting us.

We may need to verify your identity before responding to a request. Some rights may be subject to exceptions under applicable law.

15. Children’s privacy

Our services are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

16. International users

Your personal information may be transferred, stored, or processed outside the country where you live, including where our service providers operate. Where required, we take reasonable steps to ensure appropriate protections are in place.

17. Complaints

If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant privacy or data protection authority.

18. Contact us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

Email: accounts@dashba.com.au
Address: Unit 22/2-6 Shirley Street, Carlingford, NSW 2118, Australia