Terms of Service

1. Overview

This website is operated by Dashba Pty Ltd ABN 15169619541 (“Dashba”, “we”, “us”, or “our”). By accessing our website or using our services, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the website and services, including visitors, customers, account holders, advertisers, vendors, contributors of content, and any person or organisation engaging Dashba.

If you do not agree to these Terms, you must not access or use our website or services.

2. Our services

Dashba provides services that may include website creation, website improvement, website hosting support, domain connection support, digital presence strategy, SEO-minded setup, AI-readiness improvements, advertising services, campaign support, content support, and other related services.

Some services may be delivered as fixed packages, subscriptions, custom projects, advertising campaigns, or tailored service arrangements.

3. Eligibility and account use

By using our services, you represent that you are at least the age of majority in your jurisdiction and have authority to enter into these Terms on your own behalf or on behalf of the business, organisation, or person you represent.

You are responsible for maintaining the security of your account, login credentials, and any information submitted through your account. You must notify us immediately if you suspect unauthorised access or misuse.

4. Your information and materials

You may need to provide business details, personal or professional information, logos, images, written content, links, website access, social media links, advertising materials, campaign requirements, or other materials for us to deliver services.

You represent that:

• the information you provide is accurate and complete;
• you have the right to provide and use the supplied materials;
• the supplied materials do not infringe the rights of any third party;
• the supplied materials are not unlawful, misleading, defamatory, offensive, or harmful.

5. Starter Sites, previews, and drafts

Where we provide a Starter Site, draft, preview, concept, or improved version of an existing website, it is provided to help you review a possible direction before deciding to activate or launch.

Unless otherwise agreed in writing, previews and drafts remain under Dashba’s control and are not a live, owned, or fully activated customer website until the relevant Launch payment and activation process have been completed.

6. Launch, subscriptions, and ongoing services

Launch services may include activating a website, connecting a domain, setting up core pages, making the site publicly available, and completing agreed launch-related work.

Grow or ongoing services may include website updates, content improvements, SEO-minded updates, AI-readiness improvements, reporting, support, advertising extensions, and other recurring services depending on the selected plan or agreement.

Subscription services continue until cancelled in accordance with the applicable plan terms and billing arrangements.

7. Advertising and campaign services

Dashba may provide advertising-related services, including online advertising, discoverability support, campaign planning, creative coordination, placement support, or access to advertising partners and providers.

Advertising inventory, schedules, placements, availability, platform approvals, audience reach, and campaign performance may depend on third-party platforms, media owners, advertising partners, or service providers. We will take reasonable care in coordinating services but do not guarantee specific results unless expressly agreed in writing.

8. Payments and billing

You agree to provide current, complete, and accurate billing and account information. Prices, plans, and service availability may change from time to time.

Payments may be processed by third-party providers such as Stripe or other approved payment processors. By completing payment, you agree to the applicable pricing, billing frequency, and payment terms.

We reserve the right to refuse, suspend, or cancel an order, plan, campaign, or service request where payment fails, information is inaccurate, the request is unsuitable, or we reasonably believe the service may breach these Terms or applicable law.

9. Refunds and cancellations

Refunds and cancellations are governed by our Refund Policy. Certain services, including launched advertising campaigns, activated website services, completed project work, and commenced subscription periods, may be non-refundable except where required by law.

10. Changes to services and pricing

We may modify, suspend, discontinue, or update any part of our services, website, plans, pricing, or features at any time. Where legally required or commercially reasonable, we will provide notice of material changes.

11. Third-party services and links

Our website and services may include or rely on third-party tools, platforms, websites, payment providers, hosting providers, analytics services, advertising platforms, media partners, or other service providers.

We are not responsible for third-party services, websites, policies, outages, approvals, decisions, or performance. Your use of third-party services may be subject to their own terms and policies.

12. Prohibited uses

You must not use our website or services:

• for unlawful, fraudulent, misleading, or unauthorised purposes;
• to infringe intellectual property or privacy rights;
• to upload or transmit malware, harmful code, or spam;
• to harass, abuse, defame, threaten, or discriminate;
• to submit false, inaccurate, or misleading information;
• to interfere with, scrape, reverse engineer, or compromise our systems;
• to promote prohibited, harmful, illegal, or restricted products or services.

We may suspend or terminate access to our services where we believe these Terms have been breached.

13. Intellectual property

Dashba’s website, branding, designs, systems, templates, code, processes, content, and materials are owned by or licensed to Dashba, unless otherwise stated.

You must not copy, reproduce, resell, distribute, or exploit any part of our website or services without our written permission.

Unless otherwise agreed in writing, ownership or usage rights in final customer deliverables are provided only after the relevant fees have been paid. Dashba may retain rights to reusable tools, templates, frameworks, know-how, and underlying systems used to provide services.

14. User feedback and submissions

If you provide ideas, feedback, suggestions, reviews, comments, or other submissions, you agree that we may use them to improve, promote, or operate our services without obligation to compensate you, unless otherwise agreed in writing.

15. Accuracy of information

We aim to provide accurate and current information, but we do not guarantee that all information on our website is complete, accurate, or up to date. Website content is provided for general information and should not be relied upon as the sole basis for business, marketing, advertising, financial, or legal decisions.

16. No guarantee of results

While we design services to support trust, discoverability, visibility, and growth, we do not guarantee specific rankings, traffic, leads, revenue, conversions, advertising outcomes, or business results unless expressly agreed in writing.

17. Disclaimer of warranties

To the maximum extent permitted by law, our website and services are provided “as is” and “as available”. We do not warrant that services will be uninterrupted, error-free, secure, or that all defects will be corrected.

18. Limitation of liability

To the maximum extent permitted by law, Dashba and its directors, officers, employees, contractors, affiliates, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages, including lost profits, lost revenue, loss of data, lost business opportunity, or replacement costs arising from your use of our website or services.

Nothing in these Terms excludes, restricts, or modifies rights, guarantees, or remedies that cannot be excluded under applicable Australian law.

19. Indemnity

You agree to indemnify and hold harmless Dashba, its directors, officers, employees, contractors, affiliates, suppliers, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms, your misuse of the services, or your infringement of third-party rights.

20. Termination

We may suspend or terminate your access to all or part of our services if you breach these Terms, fail to pay amounts due, misuse the services, or if we reasonably believe continued service may create legal, operational, reputational, or security risk.

Obligations and liabilities incurred before termination will survive termination where appropriate.

21. Governing law

These Terms and any separate agreements under which we provide services are governed by the laws of Australia. Where applicable, the courts of New South Wales, Australia will have jurisdiction.

22. Changes to these Terms

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

23. Contact information

Questions about these Terms should be sent to:

Email: accounts@dashba.com.au
Business: Dashba Pty Ltd
ABN: 15169619541